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RESERVATIONS
After checking availability on reservation
page TERMS OF RENTALS To confirm your reservation, you'll need to send an advance rent payment equal to one half for two weeks and the whole amount for a week of the reservation period rental amount plus any applicable security deposit within 7 days of arrival. Upon confirmation, a lease will be forwarded to you confirming your reservation. The balance of your rent will be due 90 days prior to your arrival. You may pay this balance by personal check, money order or cashiers check. All payments must be made in US Funds. We also accept Visa and MasterCard. Mail all checks to : Janet Swain PO Box 749 North Truro, MA 02652. For all last minute reservations, holiday reservations, or any reservations made within 30 days of your arrival, you will need to pay with Visa or MasterCard, or Fed-Ex your cashiers check or money order to Janet Swain. There is a $ 20 charge for all returned checks. WEEKEND RENTALS/MINI VACATIONS During our in-season period we have a one week minimum reservation. Reservations for less than a full week are available during the off-season. (Starting in November) Call for current availability. 4 night minimum vacation makes a perfect getaway to enjoy the Cape through all of our beautiful seasons! For last minute vacation plans, please call for availability. OFF SEASON MONTHLY RENTALS The cottages are available during the off season for special monthly rates. Call or E-Mail for rates and availability. SECURITY DEPOSITS The purpose of the security deposit is to protect the property and contents, as well as you. Please report to us any damages upon your check in. Once you have checked out we will ensure that the property has been left in proper order, clean and damage free. Security deposits will be mailed back to you within 30 days following your departure with any necessary deductions noted. Security deposits will be kept for; damages, non adherent to the pet policy, and non-compliancy with the check-out cleaning requirements. CANCELLATION Once your reservations have been confirmed by payment and you are unable to fulfill your obligation to occupy a rental unit, we must be notified in writing. All attempts will be made to re-rent the property but if we are unable to re-rent the unit, no money will be returned. If re-rented, Tenant's rental payment will be refunded, less the $100 security deposit. TRANSFER POLICY Should you need to change the week of your reservation after you have made your initial deposit, there is a $100.00 transfer fee that must accompany your request. Please remember, this transfer must be in the same cottage and will be accommodated if this is available. All requests should be made in writing to us or by E-Mail. All transfers must be made at least 90 days prior to occupancy in order to allow sufficient time to re-rent the original rental period. PET POLICY If you bring a pet to Lis Sur Mer you have a special responsibility. Each pet owner must keep their pet from intruding on the other cottages. Everyone believes that their dog is special: "he won't bite you", etc. But some people fear the meekest of dogs and don't need to be scared every time they walk to the beach. You must keep your pet on a leash until you get to the beach, where supervised they can run free. Please bathe all pets in a flea bath before arriving. Please keep your pets off the furniture and pay careful attention to cleaning all pet friendly surfaces when you leave. Pet feces must be picked up from the yard by owner and buried or properly wrapped and thrown into garbage. If there is extraordinary pet hair, pet damage or pet droppings in the yard your security deposit may be kept. It is not appropriate to lock your dog in the cottage all day. Please take them with you when you leave the premises. Dogs tend to bark or whine when left alone in a new place and it is not considerate to other Lis Sur Mer vacationers. We are happy that you are able to have your pet with you on your vacation but if an animal is not properly managed and causes disruptions we consider it a breach of our understanding. Last year an enthusiastic
4-legged visitor ripped up a very expensive newly planted lily
field. PLEASE keep dogs on a leash unless you are running them
on the beach. Dogs need to be restrained in your immediate area
at all times. It is not fair to other visitors when they roam
the property. The expense of hosting pets has caused our costs
to escalate when it comes to cleaning/maintaining both the interior
and the exterior of the cottages. To combat the problem, going
forward, we have had to purchase numerous sets of furniture
slipcovers for all chairs and couches. Our cleaning crew will
now have to replace them weekly. (We have supplied them in the
past as an option and asked that they be used but often to no
avail). These covers have to be changed and washed weekly for all guests now as a result
of pet related abuses. In addition we are providing doggie beds.
Dogs are not allowed on the furniture or the beds. The dog beds
also have sets of covers that need to be cleaned each week.
For cat owners we will be supplying a scratching post and covered
cat box. We have had to purchase very powerful HEPA vacuum cleaners
as there are guests that have allergies to pet dander. All these
changes require more time and coordination with the Saturday
cleaning crew. Most pet owners are very responsible and take
seriously the pet policy agreement. Unfortunately some people
just ignore it. This year these costs are requiring us to raise
the cost of bringing a pet to $100 per animal per week. This
just covers cleaning and general maintenance cost; it doesn¹t
cover the scratched doors, pawed floors and broken screens.
If a pet breaks something mid week please let us know immediately
so we can repair it in time for the next guest. If you agree
to control your pet as requested and don't you will be asked
to board the animal or to leave with no compensation. We are
proud to be one of the few pet friendly opportunities on the
Cape. Consideration of the impact that your pet has on those
around you will make everyone's Lis Sur Mer stay the most wonderful
of memories. ACCOMMODATIONS All cottages are equipped for normal housekeeping. Each unit includes a coffee pot and toaster with the basic kitchen equipment. All beds will have mattress pads, bedspreads, blankets, and pillows. You will need to bring all paper products, condiments and linens with you. Except in the case of air travel where we can rent them to you for $25 week. Bring beach towels. There are basic cleaning supplies. CHECK IN/OUT Check in time is 4 p.m. on the beginning date of your reservation. No early check-ins! In order to allow sufficient time to prepare the property for your use, we ask that you not request early occupancy. Also PLEASE remember that the check-out is 10 am on the SAT of departure. There can be no exceptions to these times. The key will be on the door of your cottage when you arrive. Please do not forget to leave the key when you depart. CHECK-OUT CLEANING REQUIREMENTS We
ask you to do a general clean-up prior to leaving. Please remember
to dispose of all trash and recycleables into the allocated recepticles.
This includes cleaning of the Charcoal Grill, emptying the ashes
for safety. Failure to do so, may result in the loss of your security
deposit. There is also a clause in the contract that states the
cottage should be left in decent shape meaning that any extra time
needed to clean, or dissregard of house rules, may be deducted from
your security deposit. Please make sure to use the check-list and
leave it for housekeeping when you check out. PHONES Cottages are equipped with telephones. Local calls may be made. Long distance calls are restricted so you must use a credit or phone card or call collect. Being on the water can cause occasional phone quirks. If you experience a problem call the contact number that you will find when you arrive. We hope you enjoy your Lis Sur Mer experience. To sign up for the Lis Sur Mer email list, click here |